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Política de envío
¡ONCE PRE-ORDERS ARE CLOSED!
- Order processing times.
Complimentary ground shipping within 5 to 14 business days, depending on your location. We also offer express delivery options.
After an order is placed, it will take 1-6 business days to reach you in Italy, 4-8 business days in Europe and 6-10 business days outside Europe. (Orders received after 5pm will be processed the next business day and orders for Islands could take longer to reach you).
- We do international shipping!
Our magic products can reach you internationally.
If you have any doubt, check our FAQ or contact us: info.damnedheaven@gmail.com
- Shipping costs.
Free shipping inside Europe available, as well as express delivery option for 4,90€ in Europe (2-6 business days).
For others, such as, American, Asian countries or Emirates the cost will be 19,90€ (3-6 Business days).
- Milan delivery options.
Once you purchased online, you could also choose the pick up in-atelier: Via Pietro Gassendi 9, 20155, Milan, Italy.
Be sure to have an appointment calling the following number: +39 351 3802581 or email us: info.damnedheaven@gmail.com
- Returns, changes, and cancellations.
Free returns, changes and cancellations for 14 days once you received the item, if the product is in perfect conditions. See the return policy.
- Potential service interruptions.
Orders may take longer to arrive due to variables outside of your control. We will always do our best to make your order reach you as soon as possible. Please not that delivery could take longer for Christmas.
- Order tracking details.
After you made your online purchases, you will receive a shipment confirmation email that includes tracking information, or guidance on who to contact in case of any lost packages. Do not hesitate to contact us if you need anything: