Informativa sulle spedizioni
- Order processing times.
Complimentary ground shipping within 3 to 12 business days, depending on your location.
After an order is placed, it will take 3-5 business days to reach you in Italy, 5-8 business days in Europe and 5-12 business days outside Europe. (Orders received after 5pm will be processed the next business day and orders for Islands could take longer to reach you).
- We do international shipping!
Our magic products can reach you internationally.
If you have any doubt, check our FAQ or contact us: info.damnedheaven@gmail.com
- Shipping costs.
Shipping inside Europe available, with a cost of 15,00€ in Europe (5-8 business days).
For others, such as, American, Asian countries or Emirates the cost will be 19,00€ (5-12 Business days).
- Milan delivery options.
Once you purchased online, you could have your purchase shipped for free or you could pick it up at the atelier: Via Pietro Gassendi 9, 20155, Milan, Italy.
Be sure to have an appointment calling the following number: +39 351 3802581 or email us: info.damnedheaven@gmail.com
Bring your purchase confirmation email as well.
- Returns, changes, and cancellations.
Free returns, changes and cancellations for 30 days once you received the item, if the product is in perfect conditions in the original packaging.
Return address:
Damned Heaven, Via Pietro Gassendi 13, 20155, Milano
See the return policy.
- Potential service interruptions.
Orders may take longer to arrive due to variables outside of your control. We will always do our best to make your order reach you as soon as possible. Please not that delivery could take longer for Christmas.
- Order tracking details.
After you made your online purchases, you will receive a shipment confirmation email that includes tracking information, or guidance on who to contact in case of any lost packages. Do not hesitate to contact us if you need anything:
